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Indie SaaS

Churn Interview Agent

Every cancelled user gets a real conversation. You get the reasons, clustered.

Included in Creator and Agency. Available on Solo as one of your three tools.

30-second demo

A recording of Churn Interview Agent running end to end, from trigger to approved draft.

What it does

Three things, done properly.

  1. Emails every cancelling user within the hour with two lines and one good question in your voice, from your reply-to address.

  2. Runs one to three turns of actual conversation, so "too expensive" turns into "I only used one feature and it was $49".

  3. Clusters every answer into a weekly report, so you see the four real reasons instead of 60 unread replies.

What you get

A finished draft, waiting in your inbox.

You never start from a blank box. The default interaction is reading something that already exists and pressing one of two buttons.

Churn Interview AgentDraftWaiting for you

An interview thread per cancellation, a weekly churn report grouped by reason, and a win-back offer draft when the reason is price or timing.

Goes to
Stripe
Reversible
Yes, from the activity feed

Set it and forget it

Autopilot, when you have a reason to trust it.

The first email and the follow-up questions send on their own, which is the only way this ever happens consistently. Win-back offers always wait for you.

What never runs without a human

  • Anything flagged by content safety.
  • Anything the model rates below 0.7 confidence.
  • Anything involving money: a refund, a discount, an offer.
  • Public criticism, and any reply to it.

Works with

  • Stripe
  • Gmail
  • Resend
  • Slack

Connect any of these once and every other tool that can use them does too. You are never asked for the same account twice.

Questions

Churn Interview Agent, specifically.

Do users know it is automated?

It is written in your voice from your address, and it is a real conversation with a real reply-to. We do not claim it was typed by hand, and we do not invent a fake support persona.

What if someone is angry?

Anger is detected and escalated to you immediately rather than answered. A canned reply to a furious cancellation makes it worse.

Do I need Stripe?

Stripe is the easy path. Otherwise call our webhook from your own app when a user cancels and everything downstream is identical.

Try Churn Interview Agent on real data in 90 seconds.

Fourteen days of Creator, free, no card. Connect one account and something worth approving shows up before you have finished reading this sentence twice.

No card. No free-tier trap. Cancel in two clicks from Billing.