Review Responder and Reputation Watch
Every review answered fast, and recurring complaints caught before they cost you a star.
Included in Creator and Agency. Available on Solo as one of your three tools.
30-second demo
A recording of Review Responder and Reputation Watch running end to end, from trigger to approved draft.
What it does
Three things, done properly.
Drafts a public reply to every review in your tone, warm on the good ones and specific on the bad ones, with the stay details already pulled in.
Spots patterns across reviews — "noisy AC appeared in 3 of the last 8" — which is the signal a single review never gives you.
Turns a pattern into a fix task with a suggested repair and a cost estimate, so the complaint has an owner.
What you get
A finished draft, waiting in your inbox.
You never start from a blank box. The default interaction is reading something that already exists and pressing one of two buttons.
A review reply draft per review, pattern alerts, fix tasks with estimates, and a rating trend you can actually read.
- Goes to
- Airbnb
- Reversible
- Yes, from the activity feed
Set it and forget it
Autopilot, when you have a reason to trust it.
Five-star reviews get their reply automatically. Anything four stars and below waits for you, because the public reply to a bad review is worth thirty seconds of your attention.
What never runs without a human
- Anything flagged by content safety.
- Anything the model rates below 0.7 confidence.
- Anything involving money: a refund, a discount, an offer.
- Public criticism, and any reply to it.
Works with
- Airbnb
- VRBO
- Google Business Profile
- Hospitable
- Guesty
Connect any of these once and every other tool that can use them does too. You are never asked for the same account twice.
Goes well with
Tools that share the same data.
Because everything lives in one workspace, these are not integrations. They are reading the same rows.
Guest Messaging Agent
Guests get instant, correct answers in your tone. You only see what needs you.
Pricing Lite
Simple rules that raise your rates when demand rises and fill gaps when it doesn’t.
Cleaner Coordinator
Cleaners get the schedule, send you photos, and you know the place is ready, without a single text from you.
Questions
Review Responder and Reputation Watch, specifically.
How fast does it reply?
Within minutes of the review appearing, which matters because early replies are the ones future guests read.
Does it argue with bad reviews?
No. The default posture is acknowledge, address, and state the fix. You can adjust the tone but the shape holds up under public reading.
What is a fix task?
A checklist item created from a pattern, with a suggested fix and a rough cost, so the third mention of a broken blind actually gets solved.
Try Review Responder and Reputation Watch on real data in 90 seconds.
Fourteen days of Creator, free, no card. Connect one account and something worth approving shows up before you have finished reading this sentence twice.
No card. No free-tier trap. Cancel in two clicks from Billing.